Your Tree Service Questions, Answered

Frequently asked questions
Whether you need routine tree maintenance or emergency removal, we’re here to help. Below you’ll find helpful information about our tree trimming, stump removal, land clearing, planting services, and more.
Get A Quote!Are you insured?
Yes. Greenleaf Trees is fully insured and carries both general liability and workers’ compensation insurance to protect your property and our crew.
Can you remove trees close to houses or power lines?
Yes. We specialize in technical tree removals near homes, fences, driveways, and other structures. Using professional equipment such as cranes and spider lifts, our team can safely and precisely remove trees while minimizing impact to your property and maintaining a clean, organized work area.
Do you help with insurance claims?
Yes. We can provide documentation and work with homeowners during the insurance claims process when storm damage occurs.
Do you offer emergency tree services?
Yes. We provide 24/7 emergency tree removal and storm damage cleanup throughout the Charlotte area. If a tree has fallen on your home, stay clear and call us immediately. If power lines are involved, contact 911 or your utility company first.
Do you offer free estimates?
Yes, we provide free on-site estimates for all tree services. In many cases, we can schedule a same-day or next-day visit.
Do you remove stumps?
Yes, stump grinding is available. We typically grind stumps 6–12 inches below ground level to allow for landscaping or grass growth.
How do I know if my tree needs to be removed?
Common signs include dead or falling branches, hollow trunks, leaning, root damage, fungal growth, or storm damage. We can assess the tree and recommend the safest and most cost-effective solution.
How long does tree removal take?
Most residential tree removals are completed within a few hours to one full day, depending on size and complexity.
How much does tree removal cost?
Costs vary depending on the tree’s size, location, accessibility, and risk level. After evaluating the tree, we provide clear, upfront pricing before any work begins.
How often should trees be trimmed?
Most trees benefit from trimming every 2–3 years, though timing can vary by species and condition. We can recommend a maintenance schedule during your estimate.
What areas do you serve?
We proudly serve Charlotte, NC and surrounding areas. Contact us to confirm service availability in your neighborhood.
What payment options do you offer? Do you provide financing?
We accept cash, check, and major credit cards. Financing options are also available. Rates and terms vary based on individual qualifications, and approval is subject to review. Financing providers typically determine whether a credit inquiry is required.
What’s the difference between trimming and pruning?
Trimming improves the appearance and structure of a tree, while pruning focuses on removing dead, diseased, or hazardous branches to improve safety and tree health.
Will heavy equipment damage my yard?
We use protective measures and specialized equipment to minimize impact and protect your lawn and landscaping.
Will you clean up after the job?
Absolutely. We remove debris and clean the property after we finish the work.